10 of 24 (42%) customers would recommend this product to a friend.
Customer Reviews
Review 1
Overall Rating:
3
/ 5
Calories Burned Too High?August 3, 2010
By kflaniginfrom Austin, TX
Pros: comfortable, easy to read, Value Cons: calorie count too high
"The watch is simple to use and nice big numbers but the calories burned looked to be almost double what my Polar brand watched. Which is correct? I put my weight in so it should be accurate."
Would you recommend this product to a friend?:No
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Review 2
Overall Rating:
2
/ 5
??? cant get a good readingAugust 2, 2010
By Anonymousfrom san jose ca
Pros: easy to read, Value Cons: Performance
"ok i have had this HRM for 4 months it just is not giveing me a steady reading when i am resting the bpm is juping a round not a lot but enough to make me belive the HRM is not workking right looking for some help thanks"
Would you recommend this product to a friend?:No
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Review 3
Overall Rating:
4
/ 5
Good for the priceJuly 19, 2010
By teacher275from NJ
Pros: comfortable, easy to read, reliable, Value Cons: Performance, lacks time of day
"I have used this monitor about 10 times so far in a month or so. Seems good. One thing I don't like about it is that your can't access the time of day when in monitoring mode. The monitor must be turned off to access the date. There is a date button accessible while in monitor mode, but who really needs to check the date while working out. Checking the time of day is much more important and useful. Other than that it has been a good basic monitor for the money. No problems."
Would you recommend this product to a friend?:Yes
Response from Timex:
ByTimex, 891,
July 28, 2010
Thank you for your feedback on our Timex product. We would like to take this time to assist you with the T5G971F5. There is a way to view the time of day while utilizing your Heart Rate Function. In order to view this, you will push the "Set" button. This will flash the watch to the time of day feature for 3-4 seconds, then automatically flash back to your Heart Rate information. If you have any further questions please contact one of our representatives by calling 1-800-328-2677.
Thanks
Timex Group Service Center
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Review 4
Overall Rating:
5
/ 5
Great WatchJuly 6, 2010
By TimexRunner
Pros: comfortable, easy to read, Performance, Value
"I have found this watch to be very useful in my fitness workouts. Whether it's walking, jogging, or running. It's very simple to use, and easy to set up. Calories can seem a bit much, but different brands use different formulas from what I understand."
Would you recommend this product to a friend?:Yes
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Review 5
Overall Rating:
1
/ 5
DisappointedJuly 1, 2010
By srwmoneymkrfrom Folsom, California
Cons: Performance, Value
"I selected this HRM due to the Timex brand. I need an HRM to track my calories burned during workouts and also to monitor sitting heartrate throughout the day. Unfortunately I quickly became disappionted. As with several other reviewers, I too experience the HRM shutting off frequently. Today the the monitor has shut off 4 times. I also agree that the manual is quite difficult to understand, and the watch is not user friendly. I work for one of the largest technical companies in the world, I have a technical background and consider myself pretty savvy when it comes to tech gadgets but even I feel the watch display features are too complicated. My biggest frustration is the fact that the monitor shuts off and I don't know it until I look down and see that it's no longer tracking, my low confidence in the capability compels me to check the watch frequently which is extremely frustrating. I have had this HRM for 4 weeks and not once have I made it through a work day without the watch loosing connectivity from the chest strap and turning off.
I have been asked by several folks at the 3 gyms I belong to (24 Hour Fitness, Fitness 19, and Overcome Fitness) as well as my coworkers (there are 80K employees at my company...approx. 7,000 at my site) if I would recommend this product and unfortunately I have stated that I would NOT recommend it due to the issues I've described. For this price I expected more from Timex..."
Would you recommend this product to a friend?:No
Response from Timex:
ByTimex, 891,
July 8, 2010
Thank you for posting your comments concerning our product. Your comments will be forwarded to the appropriate departments for review. However, we also want to take action in helping you resolve the issue you’re having with your Timex Heart Rate Monitor. Please call our Wrist Instruments Technical Service Line for assistance, the number is 1-800-328-2677.
Timex Group Service Center
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Review 6
Overall Rating:
3
/ 5
Not so sure...June 28, 2010
By dbokorfrom Coppell, TX
Pros: easy to read, Value Cons: Performance
"Nice big display, but like many people have mentioned, having weird number issues. a.) I've experienced in the middle of my run a dramatic drop in HR, but luckily it only lasts a second or two. b.) I've also have disconnect issues where all of a sudden, the watch can't see the HR monitor, luckily this too only lasts a second or two. c.) The 3rd issue I'm having is the calori counter doesn't seem to work at all, in a case where I have my min and max HR set to 30 and 190, to capture everything, I wanted to wear it all day just to see my baseline for how many calories I burn, and even being in my "Zone", it still shows 0 calories burned. Now I know sitting still I'm not burning much, but I'm sure I'm burning something. And since I'm in my zone, shouldn't it calculate calories burned based on my heart rate? Well this one doesn't do any of it, just shows 0."
Would you recommend this product to a friend?:No
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Review 7
Overall Rating:
1
/ 5
Hard to use, HORRIBLE ManualJune 27, 2010
By DisappointedInKC
Cons: hard to use
"This watch is very, very hard to figure out and the manual is worthless. I've owned an Ironman watch before, and can use it with no problem. So, I'm pretty sure it isn't user ignorance. I HATE THIS WATCH."
Would you recommend this product to a friend?:No
Response from Timex:
ByTimex, 891,
July 8, 2010
Thank you for posting your comments concerning our product. Your comments will be forwarded to the appropriate departments for review. We also want to take action in helping you resolve the issue with your Timex product. Please call our customer service center at 1-800- 448-4639 for further instructions on how to set up your watch.
Timex Group Service Center
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Review 8
Overall Rating:
1
/ 5
Not for womenJune 20, 2010
By Shortyfrom Silicon Valley
Pros: easy to read Cons: Performance, Uncomfortable
"I bought this monitor because it had all the features I was looking for including calories burned and maximum heart rate estimator. This model is definitely made for men. The watch band does not go small enough and the calories burned are way too high. It doesn't even allow you to input if you're male or female for the calorie calculations."
Would you recommend this product to a friend?:No
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Review 9
Overall Rating:
1
/ 5
Fantastical calorie burning counter?June 2, 2010
By carolinefrom Bridgeport, OH
Pros: easy to read Cons: Performance, Quality, the watch strap is just atoo big for skinny wrists
"I bought this product when I decided to work out and diet to lose weight. I've always had confidence in the Timex brand, and this HRM had everything I needed, most especially the calories burned display.
Quickly, however, I noticed that it was telling me I'd burned a significant amount of calories in a short time. I started comparing it to workout sites and the detailed machines at the gym, and the HRM consistently says I burn at least 30% more calories.
For example, during a 40-minute 5K jog, it will say I burn anywhere from 800-900 calories, whereas the treadmill and other web sites say I burned from 200-250. This is a HUGE disparity!! Especially as my daily calories are 1200-1550. I've even gone back and re-read the complicated manual to make sure my settings were correct, and they are.
Another thing I do not like about it is the plastic part of the chest strap is very uncomfortable while doing sit-ups or crunches. Whether this is a problem with all HRM straps, I don't know. But it makes it hard to track calories while circuit training.
If you are looking for a HRM for the main purpose of tracking your calories burned, I would NOT recommend this product at all! Should have shelled out the extra cash for one of the HRM name brands, not a watch name brand."
Would you recommend this product to a friend?:No
Response from Timex:
ByTimex, 891,
June 11, 2010
Thank you for posting your comments concerning our product. Your comments will be forwarded to the appropriate departments for review. However, we also want to take action in helping you resolve the issue you’re having with your Timex Heart Rate Monitor. To help go over the Calories aspect of the watch, please contact us and a Customer Service Representative can go over the situation, and assist you in this matter. Please call our Wrist Instruments Technical Service Line for assistance; the number is 1-800-328-2677.
Timex Group Service Center
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Review 10
Overall Rating:
4
/ 5
Good value but hard to change watch batteryMay 9, 2010
By ultrabloofrom Houston, TX
Pros: comfortable, easy to read, reliable, Rugged, Value, changing battery on chest strap Cons: Battery life, changing battery on watch
"Have owned for a little over two years. Pros: Inexpensive (half the price of equivalent Polars, features are fine, reliable operation. Easier to program than manual implies. Change-out of battery on chest strap is easy, quick, cheap. Durable materials all around, great considering that you're sweating the whole time you use this HRM. Cons: low battery life (4-6 wks on chest strap when used ~20 times/month, ~1 year on watch). Biggest con is change-out of battery on watch is very difficult, many small parts, no instructions in manual. Have done twice successfully but had to be very careful. If Timex made this easier, this would be easily a 5-star product. Given the overall inexpensive cost and ease of use, I'd buy another even if it means buying one every 2-3 years. A nice feature to add would be a workout memory."
Would you recommend this product to a friend?:Yes
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Review 11
Overall Rating:
1
/ 5
DisappointedMay 9, 2010
By lennyfrom Little Rock
Cons: Performance, Quality, Value
"I thought setup was easy however after the first week I started getting very inaccurate readings. At one time during the peak of one of my workouts it said my heart rate was 30. I also don't get readings every once and a while. I was just disappointed with how it worked great for about a week and then just went downhill."
Would you recommend this product to a friend?:No
Response from Timex:
ByTimex, 891,
May 19, 2010
Thank you for posting your comments concerning our product. Your comments will be forwarded to the appropriate departments for review. However, we also want to take action in helping you resolve the issue you’re having with your Timex Heart Rate Monitor. Please call our Wrist Instruments Technical Service Line for assistance; the number is 1-800-328-2677.
Timex Group Service Center
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Review 12
Overall Rating:
4
/ 5
easy to use - good priceApril 15, 2010
By momof2from Northern Mich
Pros: comfortable, easy to read, Performance, Value
"I just received my HRM 3 days ago - the instructions where very easy to follow (I simply don't understand the complaints?) it is very easy to set up & change your THR if so desired. Since i've only used it for a few days - I'm still not sure the calorie burn is correct - it seems very high. I am trying to find out online info to decifer it's cal. burn numbers are reliable yet."
Would you recommend this product to a friend?:Yes
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Review 13
Overall Rating:
2
/ 5
DisapointingApril 5, 2010
By GraemeKGfrom Binghamton, NY
Pros: comfortable Cons: Performance, Quality, Value
"I purchased this watch in febuary, it was difficult to get started but after i got it working it worked well for about a week. Then it went from being very very inaccurate to not working at all. i don't know how to return it as i do not have the package"
Would you recommend this product to a friend?:No
Response from Timex:
ByTimex, 891,
April 13, 2010
Thank you for posting your comments concerning our product. Your comments will be forwarded to the appropriate departments for review. However, we also want to take action in helping you resolve the issue you’re having with your Timex Heart Rate Monitor. Please call our Wrist Instruments Technical Service Line for assistance; the number is 1-800-328-2677.
Timex Group Service Center
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Review 14
Overall Rating:
2
/ 5
watch ok manual badMarch 23, 2010
By C123from Nevada
Pros: comfortable, Value Cons: set up instructions poor
"The manual is difficult to understand-instructions were not clear or well laid out. Very time consuming to enter all settings and still not sure watch is working correctly. Doubt that I would buy this brand again."
Would you recommend this product to a friend?:No
Response from Timex:
ByTimex, 891,
April 2, 2010
Thank you for posting your comments concerning our product. Your comments will be forwarded to the appropriate departments for review. We also want to take action in helping you resolve the issue with your Timex product. Please call our customer service center at 1-800- 328-2677 for further assistance with the functions of your watch.
Timex Group Service Center
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Review 15
Overall Rating:
4
/ 5
Monitor good Manual badMarch 7, 2010
By pfundfrom St. Paul, MN
"The monitor seems solid and does everything I want it to. It also should be tough enough to stand up to anything I can do to it (John Cameron Swayze is smiling somewhere).
The difference in opinions on the manual are probably due to printing errors. There are several blank pages in mine, and they should have contained critical information for setting up the monitor. Fortunately if you bought one and are reading this, you can download the PDF from this site that has the needed information. Or read French; that part of the manual seems fine. (Even without the missing pages, some basic information is missing like how to fasten/unfasten your chest monitor, and the location of the sensor pads they tell you to wet, but it isn't too tough to figure that out. Should be in the manual though.)"
Would you recommend this product to a friend?:Yes
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Review 16
Overall Rating:
1
/ 5
Poor ManualFebruary 16, 2010
By ddddd48
Pros: comfortable, easy to read Cons: functionality
"Very poor user manual. Can set up the date and time quite easily. However there are no instructions on how to get to the set up for other functions such as target zones, max heart rate, and weight. (Does not appear to be accessible via the set button).
Also the chest strap that is connected to the sensor does not appear to have a snap, so I am not sure how you are suppose to put it on without causing damage to it."
Would you recommend this product to a friend?:No
Response from Timex:
ByTimex, 891,
February 23, 2010
Thank you for posting your comments concerning our product. Your comments will be forwarded to the appropriate departments for review. We also want to take action in helping you resolve the issue with your Timex product. Please call our customer service center at 1-800- 328-2677 for further instructions on how to set up your HR features on your watch and to help explain how the strap snaps into place. In the meantime, you can refer to page seven in your manual To Set or Adjust Your Personal Heart Rate Monitor.
Timex Group Service Center
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Review 17
Overall Rating:
5
/ 5
I liked this enough to buy anotherNovember 26, 2009
By Juleefrom Arizona
Pros: Battery life, comfortable, easy to read, Performance, reliable, Rugged, Value
"I've been using this HRM for over a year now. I bought a second HRM as a back up and for my son to use when he runs. I don't know why some are finding the manual so difficult. To set some of the functions, you have to have pressed the ON button first - maybe that's something some are missing?
It's comfortable and functional, you can set the heart rate alarm to go off or to be silent. I think this HRM is a huge value for the money."
Would you recommend this product to a friend?:Yes
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Review 18
Overall Rating:
5
/ 5
I like itSeptember 20, 2009
By jerseygirlfrom Old Bridge, NJ
Pros: comfortable, easy to read, Performance, reliable, Rugged, stylish, Value
"I had no problems setting the time or the heart rate settings. maybe I got a better manual? I really like this monitor and the Heart zone booklet that came with it. It has really good info in it. Now I can push myself a little harder working out without worrying about dropping dead."
Would you recommend this product to a friend?:Yes
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Review 19
Overall Rating:
4
/ 5
Basic, but pretty goodSeptember 4, 2009
By Kaylafrom Ontario, Canada
Pros: comfortable, easy to read, Performance, Worn all the time Cons: Size & weight
"I got this watch as a present & I really like it. I didn't find it hard to set at all. I find it works really well. For me personally, I use it for going to the gym & it's perfect for that. This watch might not be what I would buy if I was training for a marathon or something, but it fits my needs well."
Would you recommend this product to a friend?:Yes
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Review 20
Overall Rating:
1
/ 5
Very DisappointedJuly 31, 2009
By Wallyfrom San Francisco, California
Cons: Performance, reliability, not user friendly
"This is my first heart monitor purchase and I am very disappointed. This model is very difficult to use and the manual is not helpful at all. I chose it for the large readout, but the performance is so inconsistent and unreliable that there is precious little readout to read."