Customer Reviews for Timex

Timex

Average Customer Rating:
2.472 out of 5
2.5
 out of 
5
(53 Reviews) 53
20 of 53(38%)customers would recommend this product to a friend.
Customer Reviews
Review 1
Overall Rating:
4 / 5
4 / 5

Need further instruction

March 18, 2012
By Trainer49
Pros: Value
Cons: poor instructions
"I have used the Timex 5G971 three times now and it works great to give heart rate results. I was excited to see how well it synced with the treadmill display. However, there is a flaw in the instructions. Pg. 8&9 state that you can make adjustments for lower and upper target zone limits, and enter your weight, but it does not tell you how to do it. PLEASE HELP."
Would you recommend this product to a friend? Yes
0points
Review 2
Overall Rating:
3 / 5
3 / 5

Nice watch, awful instructions

March 15, 2012
By Cage Fitness guy
from Indiana
Pros: comfortable, easy to read, Value
Cons: poor instructions
"The watch seems to do everything I want it to- though there are some settings/options I haven't been able to use. It has been years since I've purchased a product with such terrible instructions.
Example: (paraphrasing) "if monitor doesn't pick up your heart rate, wet the sensors". Great. Except the instructions DON'T TELL YOU WHERE THE SENSORS ARE AT! Plastic Strap? Main unit? Middle? Side? There are a couple of other issues with the instructions as well, but as you can see from the example- there wasn't much thought or feedback involved with the development of the instructions. Website wasn't any more help. I'm not going to send it back- but I won't be recommending it either.
"
Would you recommend this product to a friend? No
0points
Review 3
Overall Rating:
1 / 5
1 / 5

Where is the TIMEX quality I wanted?

March 6, 2012
By ECG
from Long Island NY
Pros: stylish, easy to read
Cons: Performance, Quality, stopped working
"The calorie counter was completely inaccurate. It was off by 35% when compared to any gym machine I used (treadmill, stair master, elliptical).
Finally, it just died. Very frustrating. Can't you just build a monitor that works please. I bought the TIMEX because I trusted the brand - NO MORE!
Am going to try the POLAR even though it's more expensive."
Would you recommend this product to a friend? No
0points
Response from Timex:By Timex 891March 14, 2012
If you call us at 1-800-328-2677 we can better assist you in getting this problem solved
Review 4
Overall Rating:
5 / 5
5 / 5

Very Pleased with Timex HRM

February 25, 2012
By Mill Valley
from Mill Valley, CA
Pros: comfortable, easy to read, Value
Cons: Performance
"I've been using my Timex HRM for over one year, and I'm very pleased with it. It provides precisely the information I want (okay, I don't pay attention to the calorie count).
Only two issues:
1. sometimes it takes a while, or even a couple to tries, for the watch to read the monitor.
2. sometimes, recently, my HR is showing as over 150-170, when I know it's more like 120-140. I wonder what's causing this spike and how I can prevent it.
Thanks."
Would you recommend this product to a friend? Yes
0points
Review 5
Overall Rating:
4 / 5
4 / 5

Great purchase to start training with

December 30, 2011
By bootcamper
from Iowa
Pros: comfortable, easy to read, Value
"I have shopped around for a long time for a basic heart rate monitor. I have found that this is exactly what I was looking for. It has the basic functions I need to take my training to the next level and at great price. I have pleased."
Would you recommend this product to a friend? Yes
0points
Review 6
Overall Rating:
1 / 5
1 / 5

Calorie Burn is incorrect

December 6, 2011
By Lobo
from Bowie, Md
Pros: comfortable, easy to read
Cons: Performance, unreliable
"The calorie burn is outrageous. 529 calorie burn in 30 minutes of walking 3 miles an hour. The treadmill read 202. Why such disparity? I am a calorie counter so this HRM is useless to me. I need something more reliable."
Would you recommend this product to a friend? No
0points
Response from Timex:By will891December 13, 2011
we Thank you for your purchase of the TIMEX HRM and sorry to hear of your problem with the watch. If you call us at 1-800-328-2677 we can help you get this problem solved.

Review 7
Overall Rating:
3 / 5
3 / 5

Much like other heart rate monitors

November 10, 2011
By spacedoc
from melbourne, fl
Pros: easy to read, Value
Cons: annoying chirp from chest strap
"I had a Suunto monitor which kept switching off so I went to consumer reports where I saw this Timex was the highest rated monitor.
It seems the problem is generic due to occasional loss of contact with the chest strap electrodes.
Both are decent and similar models that deliver about the same thing, but the timex chest strap emits a chirp with each heartbeat and had a lower price."
Would you recommend this product to a friend? Yes
0points
Review 8
Overall Rating:
3 / 5
3 / 5

great watch the first time

October 18, 2011
By littlecobbler71
from King, NC
Pros: comfortable, Worn all the time, Battery life, easy to read
Cons: Performance, reliable
"I purchased this watch a few years ago and it was great. then I got it really wet and the digital display was messed up, so I purchased a new one and after about a week one of the buttons broke and I had it replace - great. Ihad my new one and the heart monitor worked the first time I used it, the second time it said my heart rate never got above 32. I tried it again and it worked a few times like it should, then it stopped working altogether, so I changed the batteries in the monitor strap. I have now changed the batteries twice and it still is not working. that is when I checked out the website and found I am not the only person this has happened too. I loved my first watch and like this one too, but I miss the heart monitoring portion of it and want that back. I have suggested this watch to other people who have purchased it and they love it also. dissapointed in the second watch."
Would you recommend this product to a friend? Yes
+1point
Review 9
Overall Rating:
1 / 5
1 / 5

Poor Purchase

September 10, 2011
By Peanut
from Charenton, LA.
Pros: comfortable
Cons: Performance
"I bought this watch for my to start a workout program. I tried it out this morning and I'm not impressed. The strap does not pick up my heartbeat, even after following their directions and wetting the sensor's and making sure it's centered right."
Would you recommend this product to a friend? No
0points
Review 10
Overall Rating:
4 / 5
4 / 5

got for health

August 30, 2011
By tsm003
from Des Moines, IA
Pros: comfortable, easy to read
"I got this to help me work out in my target zone. So far, it seems to work just fine."
Would you recommend this product to a friend? Yes
0points
Review 11
Overall Rating:
1 / 5
1 / 5

Inaccurate when alert on

August 27, 2011
By eyedoc
from New York
Pros: easy to read, easy to set up
Cons: Performance, inaccurate reading when alert tone on
"The T5G971 is easy to set up. The numbers are large, which is good for my 52 year-old eyes. The alert tones are easy to hear and decipher.
Then why am I disappointed?
When the alert is on, my brand new TImex Personal Trainer locks on the out-of-range BPM. For example, my 70-80% range is 126-144 BPM. If I go to 146 BPM, the alert correctly turns on. But no matter how slow I run, or walk or even stop exercising, 146 BPM continues to display and the alert continues to sound. The same happens if I go below my target and try to speed up.
The only way to coax some sense into the Personal Trainer is to shut off the alert by pressing the On/Off key, at which point the Personal Trainer displays the correct, and variable, heart rate."
Would you recommend this product to a friend? No
0points
Response from Timex:By Will891August 31, 2011
We are sorry to hear you have been unhappy with the Personal Trainer. If you can call us at 1-800-328-2677 we can assist you in getting the issues with the unit corrected.

Review 12
Overall Rating:
1 / 5
1 / 5

Very disappointed

August 27, 2011
By beingfit
Cons: Performance
"My husband bought me this watch for my birthday. I tried it out this morning and I'm not impressed. The strap does not pick up my heartbeat, even after following their directions and wetting the sensor's and making sure it's centered right.
It also isn't accurate. Running on a treadmill I checked my pulse against their sensors and I was reading at 174 -- the watch had me at 121bpm. way to much of a discrepency.
hopefully this can be returned.
"
Would you recommend this product to a friend? No
0points
Response from Timex:By Will891August 30, 2011
We thank you for your purchase of the Timex Personal Trainer and am sorry to hear of your problems with it. If you can please call us at 1-800-328-2677 for we can help you get your issues with the Personal Trainer taken care of.
Review 13
Overall Rating:
1 / 5
1 / 5

Terrible

August 19, 2011
By Dora
from Brooklyn, NY
Pros: comfortable
Cons: inaccurate readings poor performance, lack of instructions & information in the manual
"I thought this would be a great heart rate monitor to record my basic information. I wanted to have a complete count of the calorie I burned durning exercising (cardio/ strength training)
It came in the mail 3 weeks ago . I entered my information and have since worn it twice, and both times I have noticed inaccurate caloric readings.
I did a 30 minute cardio workout, it said I had burned 560. That’s impossible. I left it on and moved on to strength training. When I completed the monitor read 935 calories burned. I had it on for a total of 1 hour and 16 minutes. I entered my weight and height correctly, my heart rate count seems to make sense, but the calories burned is incorrect.
Unfortunately, this HRM useless!, I feel this was a waste of my hard earned money. Is there anything that can be done about this?"
Would you recommend this product to a friend? No
0points
Response from Timex:By Will851August 24, 2011
We thank you for your purchase of the Personal Trainer and am sorry to hear you have had a problem with the calories reading. One of our customer service representatives would be happy to help you fix the problem if you can call us at 1-800-328-2677.
Review 14
Overall Rating:
2 / 5
2 / 5

Poor Quality, Timex T5G971 Sports Heart Monitor!

July 17, 2011
By RetiredSA
from San Antonio, TX
Cons: Performance, Quality, unreliable, inaccurrate
"Purchased a Time T5G971 Sports watch with heart monitor features. From day one, the heart monitor was inaccurate 75% of the time. Whether it was the watch or chest band, I was unable to maintain a correct heart BPM rate for more than 5 minutes. When you are 64 years on a treadmill at 4MPH with a 3 degree incline and your Timex reads "30 BPM", you know something is not correct. Back to my Polar F4 that just needs a new battery!"
Would you recommend this product to a friend? No
0points
Response from Timex:By Will851July 27, 2011
We thank you for your purchase of the Personal trainer watch and sorry about the unfortunate problems you are having. If you can call us at 1-800-328-2677 we can assist in getting your watch in for repair/replacement to fix this issue.
Review 15
Overall Rating:
1 / 5
1 / 5

Dissapionted

July 13, 2011
By ESCALATOR
from Tarsus, Mersin, Turkey
"I've get dissapointed with hrm, after couple of weeks it only shows 30bpm. I think its so sensitive to wet, sweat, Timex should replace this product with better, newer one. Need more water resistance or battery and transmitter signal power. They can use rechargable aaa batteries.
Sincerely."
Would you recommend this product to a friend? No
0points
Response from Timex:By Will891July 21, 2011
We apologize for your inconvenience, we would be happy to repair your system if you will call us at 1-800-328-2677. I am sure we can take care of this issue for you.



Review 16
Overall Rating:
3 / 5
3 / 5

Watch loses connection w/ chest strap?

July 5, 2011
By KGro
from Asheville, NC
Pros: comfortable, easy to read
Cons: Performance
"I am a "newbie" to fitness and exercise, and the personal trainer I met with recommended I get a heart rate monitor. I chose this Timex. It worked perfectly for the first week or two. However, I am into the third week, and have been having issues with the watch actually picking up the chest strap signal. The Precor treadmill I walk on is picking up the signal without any problems, but my watch display will freeze for a couple minutes or show a heart rate that is completely incorrect (treadmill says HR is 158, watch shows 76!??!. It is not an issue with the chest strap placement since the treadmill/chest strap communication is perfect. Anyone have this problem? Any suggestions? Is this a defective product?
On another note, the calories burned is horribly exaggerated - If I go 3 miles and burn 300 calories, the HRM says I've burned 960."
Would you recommend this product to a friend? No
0points
Review 17
Overall Rating:
1 / 5
1 / 5

disappointing

June 11, 2011
By ptczigan1
from Orlando, FL
Pros: easy to read, Rugged
Cons: Performance, Value
"Bought the T5G981 Personal heart rate monitor in October 2010. It works sporadically in the pools. I swim in a 50 meter competition pool regularly (indoors), an outdoor 25 yard pool, and occasionally another YMCA outdoor pool. The monitor will work when warming up in the gym and maybe for one lap; then the rate drops to 30 bpm. I have to get out, sit on the edge of the pool for it to catch up. It last maybe on lap then begins to lose the beat. I tried it in pools with a shallower end and it usually works there. However, when sharing the pool with the polo or swim teams, I cannot consistently get the shallowest lane. I'm very disappointed. I changed the battery once to see if it was the problem, but it was just the same."
Would you recommend this product to a friend? No
0points
Response from Timex:By Darryl891June 14, 2011
We thank you for your purchase of the Personal Trainer heart rate monitor. We are sorry that you are experiencing this inconvenience, but none of our heart rate monitors will be accurate in water. The water will not allow the digital signal to reach the watch consistently. This warning is located in the instruction booklets under WATER RESISTANCE.

Review 18
Overall Rating:
5 / 5
5 / 5

Battery question

May 28, 2011
By jj
"This equipment appears to function as advertised. However there seems to be a discrepancy between the battery type required by the watch (NOT the strap) as indicated in the manual and on the watch itself. The manual states the battery type is CR2032...same as strap. However, the watch itself is marked that the battery is CR 2025. Please clarify and/or correct. Thank you."
Would you recommend this product to a friend? Yes
0points
Review 19
Overall Rating:
1 / 5
1 / 5

Bad Calorie Counter

May 5, 2011
By kls
from Greensburg, PA
Pros: comfortable
Cons: inaccurate readings, lack of information/instructions in the manual
"I am teaching myself to run and thought this looked like a great heart rate monitor to record my basic information. I was mostly interested in the calorie counter.
It came in the mail last week. I plugged in my information and have since worn it twice, and both times I have noticed inaccurate caloric readings.
I did a 30 minute walk/jog (jogged for about 1/3 of the time) and it said I had burned 475 calories. That’s impossible. I left it on afterward while I did some weight lifting and by the time I took it off it had reported 875 calories burned. I had it on for a total of 1 hour and 16 minutes. My weight and height are entered correctly, and my heart rate count seems to make sense, but the calorie counter is off the charts.
Unfortunately, that was the most important feature to me, which makes this HRM useless unless there is a fix for it of which I am unaware."
Would you recommend this product to a friend? No
0points
Response from Timex:By Darryl891May 10, 2011
We apologize for the problem your are experiencing with your Personal Trainer watch. The watch will calculate your calories using only the weight and the heart rate. Since you have those entered correctly, it appears to be a repair issue. We would be happy to take care of this for you – give us a call at 800-328-2677
Review 20
Overall Rating:
2 / 5
2 / 5

How to set wight, max heart rate & targets?

April 24, 2011
By Anonymous
from San Francisco, CA
Pros: comfortable, easy to read
Cons: Performance, Quality
"I've had the heart rate monitor for a couple months now. I've read the manual and played with settings numerous times. However, I still can't figure out how to set my weight, max heart rate, and targets. The setting process cycles through hour, minutes, second, ...chime, but not any other setting group. Do I have a defective product?"
Would you recommend this product to a friend? No
0points
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